Job details of Freshers recruitment in Ericsson india Global pvt. ltd Jan 2012
Job Location: Noida
Education Qualification & Desired Profile:
Candidates must possess a BE/Btech degree in Electrical Engineering, Telecommunication Engineering, Computer Science/Computer Engineering or equivalent.
Candidates with any certification in Telecom related course will be given preference. Experience: 0-2 years Or Fresher
Technical Skills Required:
Candidates should have a very Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities. They should be aware of Service Performance indicators and their interpretation. Must possess Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks.
Basic Description About Job:
The Candidate selected for the above position will be responsible for the following tasks:
- Service Alarm Monitoring
- Alarm Management for the assigned Network Services
- Ticket Management
- Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
- Work Order Handling
- Regular follow up on the events with relevant departments working on it as per the MSTOP process
- Work towards KPI & Balanced Scorecard parameters
- Work towards the IPM parameters assigned by the Shift Manager
- To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
- Adherence to the organizational guidelines & departmental processes & procedures